Update Nov 2013 From Amanda Morris: “I was recently in Marco Pierre White’s Steakhouse in SW3. Managed to get in on crutches but as a member of staff helpfully came to warn me on arrival the toilet was down three flights of steps and not even a handrail. The steak was excellent and I would happily recommend it for the steaks but won’t be returning because of the complete disregard for comfort – the tables are packed pretty tightly as well”.
We’re downgrading to 1.5 BBS Ticks, sorry Marco.
…………………………………………………………………………………………………………………………………………………………………………………………………………..
King’s Road Steak & Grill is steak house in the heart of Chelsea. It is owned by Marco Pierre White and offers “a mouth-watering range of classic steak cuts, as well as a wide variety of timeless English dishes.”
As for the access, the restaurant is on the ground floor and apparently step free. However, the restaurant isn’t very spacious and there is unfortunately no disabled toilet. But if you want to go to Marco Pierre White’s Steak & Alehouse, they do have a disabled toilet!
King’s Road Steak & Grill get a provisional 2 BBS Ticks
Dreadful customer service, don’t buy a Voucher. You are treated like a second class citizen. They feel that they can change their terms and conditions whenever they feel like it, give false information and not take any responsibility! Even when escalated to the very arrogant and rude ‘owner’ (James Robertson) we were treated with no respect and he didn’t listen to our complaints. It was evident that we were just a number and they didn’t care to rectify their mistakes. Avoid, avoid, avoid if you have any sense!